Privacy Policy
UpdatedMay2025
- 01
General
Welcome to Ulaman Eco Luxury Resort. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our websites or use our services.
- 02
Information we collect
- 02.01
Personal information
When you make a reservation, sign up for our newsletter, or contact us through our website, we may collect personal information such as: Name, Email address, Phone number, Nationality, etc.
- 02.02
Non-personal information
We may also collect non-personal information about your visit to our website, including: IP address, browser type, operating system, pages viewed, time spent on our website, etc.
- 03
How we use your information
- 03.01
Personal information
Process and manage your reservations, send you booking confirmations and updates, respond to your inquiries and provide customer support, send you promotional materials and newsletters (if you have opted in), improve our services and website functionality.
- 03.02
Non-personal information
Analyze website traffic and usage patterns, enhance and optimize your browsing experience, monitor and improve our website's performance.
- 04
Cookies
We use cookies to collect information and improve your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect your ability to use certain features of our website.
- 05
Third-party services
We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
- 06
Data security
We implement a variety of security measures to protect your personal information. These measures include secure server environments, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- 07
Your rights
Access the personal information we hold about you, request corrections or updates to your personal information, withdraw your consent for us to process your personal information, request the deletion of your personal information
To exercise these rights, please contact us.
- 08
Changes to our privacy policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- 09
Contact us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us.
Thank you for choosing Ulaman Eco Luxury Retreat. We look forward to providing you with an unforgettable experience in luxurious comfort.