Terms & Conditions
UpdatedOctober2024
- 01
Introduction
Welcome to the Website of Ulaman Eco Luxury Retreat (ulamanbali.com). Your use of our Website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this Website.
- 02
Intellectual property notice
This Ulaman Eco Luxury Retreat Website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.
- 03
Exclusion of liability
Ulaman Eco Luxury Retreat does not warrant the accuracy, relevance or reliability of this Website’s contents, nor does it guarantee that the contents will be available without errors or omissions. The information contained in this Website shall in no circumstances be construed as a legal opinion and Ulaman Eco Luxury Retreat is not responsible for any usage thereof.
- 04
Booking Policy
At Ulaman Eco Luxury Retreat, it's all about you. From the moment you arrive until the time you leave, we make planning and booking your stay as seamless as possible. We welcome you with open arms, hoping you'll leave with wonderful memories and a desire to come back soon.
- 04.01
Arriving and leaving
Check-out Time: 12:00 PM
Check-in Time: 2:00 PMLate checkouts are subject to availability. A fee of 50% of the room rate applies for checkouts before 6:00 PM and the full night rate applies for checkouts after 6:00 PM.
- 04.02
Cancelation policy
All cancellations are non-refundable. However, you may reschedule your stay based on availability. If you wish to reschedule please contact us.
- 04.03
Extra beds
Extra beds are available at an additional charge and includes breakfast (not available in the One Bedroom Pool Villa).
- 05
Drone usage
Guests are welcome to use drones during their stay for an additional fee; please contact us for pricing and usage policy.
- 06
No pets allowed
For the comfort and safety of all guests, pets are not permitted on the premises.
- 07
Children policy
Our resort is not suitable nor safe for children under 12 years old; children 12 years and older are considered adults.
- 08
Smoking policy
All rooms are non-smoking; public smoking area are available in dedicated locations.
- 09
Safety and policies
For your convenience and peace of mind, please store valuables in the safety box provided in your room, as Ulaman is not liable for any loss. Guests are financially responsible for any damage or theft of hotel property. To ensure the safety and security of all our guests, CCTV cameras are located throughout our property.